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YMCA OF THE CEDAR RAPIDS METRO AREA

Welcome Center – Mercy Health Plaza

Jan Keene

YMCA - Mercy Health Plaza

Description

The Mercy Health Plaza YMCA is seeking a part-time Welcome Center staff member.  Welcome Center Staff promptly greet all persons entering the YMCA, as well as answers any incoming telephone calls.  The staff is responsible for membership sign-up and program registration, arranging facility tours, enforcing safety rules, and other duties as needed.

  • Serves as a friendly, knowledgeable, responsible and caring representative of the YMCA, relating to all people who either call or come into the YMCA.
  • Accurately and efficiently performs all duties and functions, as delegated, relating to the Welcome Center Area: membership sales, program registrations, requests for information, data entry, etc..

Requirements

  • Enjoy working and interacting with people of all types and ages, modeling the important core values of caring, honesty, respect, and responsibility.
  • Must be dependable, responsible, patient, mature, and customer service oriented with the ability to relate in a positive manner to all persons who either call or enter the YMCA facility.
  • Must possess and utilize strong communication skills, including verbal, written and listening.
  • Must possess basic computer skills and be able and willing to learn to use the YMCA computer systems to perform the duties of the position.
  • Must be willing to learn, stay current, and accurately communicate information regarding the YMCA mission, rules, policies and procedures, facilities, membership, programs, and member services.
  • Must have strength of character to administer and adhere to and enforce all established YMCA rules, policies and procedures.

Schedule

Opening shifts  Tuesday – Friday:  5:30 a.m. to 9:00 a.m.
Some mornings and afternoon shifts.
Application Form

To apply for this job email your details to keene@crmetroymca.org

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